供应链风险 | 断链的4大挑战

随着大范围的供应链中断导致全国范围内的动荡，供应链专业人员需要在未来的变化面前变得更有弹性。但要建立这种弹性，团队需要能够在你的供应链中建立更多的可见度。有了这种可见性，团队将有能力获得更大的数据访问权，并更好地与供应商、供应商和整个业务的利益相关者合作。

我们的供应链弹性调查揭示了四个因素背后的主要挑战：组织正在创建一个更透明的供应链条。

1.各组织还没有准备好迎接供应链的中断（如何可以预见？）

即使供应链持续中断，我们的调查发现，组织仍然没有为接下来可能发生的事情做好准备。在对我们的调查作出回应的201 名供应链专业人士中， 63 %的人认为只有适度的准备或没有为变革做好准备。更可怕的是， 79 %的受访者发现自己每天或每周都在应对变化，如生产数量的变化、质量缺陷和工作模式的变化等挑战，给组织带来了特别的压力。通常，反应可能需要几天。

2.破坏会造成广泛的负面影响（如何降低负面影响？）

对于那些对即将到来的挑战毫无准备的组织来说，影响可能是巨大的。麦肯锡公司（McKinsey and Co ）的供应链专家兼合伙人马丁·维斯（ Martin Weis ）将此描述为“牛鞭效应”——供应链早期的小问题会在消费者层面引发更大的波动。

受访者认为中断会导致更高的运营成本（59 %）、收入损失（ 54 %）和错过客户期限（ 44 %）。总体而言，低效的供应链会增加额外的成本，增加满足客户需求的挑战，并导致收入损失。

3.中断的系统和手动过程使反应时间变慢（如何快速反应？）

这种扩大的影响使得查明问题的根源更加重要。39 %的受访者表示，手动流程是变更反应时间慢的主要根源， 20 %的人确定了断开的核心系统。受访者称外包（ 50 %）、物流（ 48 %）和需求规划（ 48 ％）是没有解决这些挑战的最危险的领域。

这两个因素背后的原因是缺乏对关键数据的可见性。当信息被隔离在不可穿透的核心系统或脱机手动流程中时，团队无法访问他们所需要的，以便在中断发生时调整工作流。正如一位调查参与者所说“数据透明是我们组织所需要的第一步。”断开的系统和手工过程不应成为路障。

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4.供应商和供应商管理是今后的一个主要问题（如何有供应B方案？）

展望未来，组织对未来的障碍有很好的认识。无论中断的性质，大多数受访者（27 %）呼吁供应商和供应商管理作为他们最大的挑战。当采购和采购团队无法看到他们需要的供应商数据时，这总是一个难题，这意味着他们无法找到新供应商或比较生产力来优化他们的采购流程。对供应商数据、绩效指标和合同信息具有实时可见性对于降低风险和确保他们在合适的时间和成本以合适的数量、质量采购合适的材料和产品至关重要。

With widespreadsupply chaindisruption causing turmoil across the country, supply chain professionals need to become more resilient in the face of change to come. But to build this resilience, teams need to be able to build more visibility into your supply chain. With this visibility, teams will have the ability to gain greater access to their data, and work better with suppliers, vendors, and stakeholders across the business.

Our Supply Chain Resilience Surveyuncovered four factors behind the major challenges organizations are seeing in creating a more visible supply chain.

Organizations do not feel ready for disruption

Even with the continued supply chain disruption taking hold, our survey found that organizations still do not feel prepared for what may come next. Of the 201 supply chain professionals who responded to our survey,63% feelonly moderately prepared or unprepared for change.What makes this more dire is the fact that 79% of respondents find themselves reacting to change daily or weekly, with challenges such as changes in production quantity, quality defects, and changes in work pattern causing particular stress for organizations. And often, reacting can take up to several days.

Disruption can cause widespread negative impact

For organizations who are unprepared for challenges around the corner, the impact can be massive. Martin Weis, supply chain expert and Partner at McKinsey and Co, describes this as the “bullwhip effect” – where small hiccups early in the supply chain can cause much larger waves at the consumer level.

Respondents saw disruption result inhigher operating costs (59%), lost revenue (54%), and missed customer deadlines (44%).Overall, an inefficient supply chain can impact the company by adding additional costs, increase the challenges of meeting customer demand, and result in lost revenue.

Disconnected systems and manual processes keep reaction times slow

This enlarged impact makes it that much more important to identify the root causes of trouble.39% of respondents say that manual processes are the main root cause behind slow reaction times to change, and 20% identified disconnected core systems.Respondents called out sourcing (50%), logistics (48%), and demand planning (48%) as the areas that are most at risk without solving these challenges.

What lies behind both of these factors is a lack of visibility into critical data. When information is siloed in impenetrable core systems or offline manual processes, teams cannot access what they need to pivot and adjust workflows when disruption comes. As one survey participant said, “The data transparency is the first step that we need in our organization.” That can’t come with disconnected systems and manual processes as roadblocks.

Supplier and vendor management is a major problem going forward

Going forward, organizations have a good sense of the obstacles that will come in the future. Regardless of the nature of disruption,the most respondents (27%) called out supplier and vendor managementas their biggest upcoming challenge. This is always a struggle when sourcing and procurement teams don’t have visibility into the supplier data they need, meaning they can’t find a new supplier or compare productivity to optimize their sourcing process. Having real-time visibility into supplier data, performance metrics and contract information is critical to reducing risks and ensuring that they are procuring the right materials and products in the right quantity, quality at the right time and cost.

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